Bali Retreat Terms & Conditions
Please find below our terms and conditions for Bali Retreat 2017. Please read them carefully and do not hesitate to contact us if you have any questions.
I highly recommend holiday insurance for all women attending my Bali Retreats. This must be bought independently as it is not included in the retreat price. If for whatever reason you need to cancel your retreat place after you have booked with us, the following refund policy will apply:
All cancellations must be received in writing.
Once you have confirmation of your booking you have a further 24hrs to cancel and obtain a full refund. After this period the following conditions will apply:
A full refund minus 5% admin charge will be provided for all cancellations up to 90 days prior to start day of the booked retreat.
A 50% refund will be provided on cancellations between 60-89 days prior to the start date of the booked retreat.
A 30% refund will be provided on cancellations between 30-59 days prior to the start date of the booked retreat.
No refund will be provided on cancellations between 29-0 days prior to the start date of the booked retreat.
No refund will be provided for premature leaving of the retreat or failure to arrive at the retreat for any reason.
If paying via instalments, the above conditions will apply based on the entire price of your booking and not just on any instalments paid.
If paying via instalments, due to administration an additional 2.5% will be charged on all stage payments.
All retreat payments are due 30-days prior to the start date of the booked retreat, unless otherwise specified. Clients whose balances are not received by the 30-day deadline, risk forfeiting their retreat booking.
Use of credit or debit cards will not incur a surcharge if payments are cleared in full at the time of booking.
If the retreat has to close for whatever reason we will inform you as soon as possible. I will always give full refunds if this occurs. I will refund the retreat cost and the transfer cost if applicable, but will not pay for any loss with flights.
Flights must be booked independently.
If you are currently pregnant, or under medical or psychiatric supervision, you must provide a Doctor’s certificate confirming your fitness to travel and take part in the retreat as well as notifying myself. This retreat is unfortunately not suitable for those with psychiatric or deep emotional issues or those looking for counselling or therapy, as I am not professionally qualified in these areas. I also do not offer any specific medical advice whilst at the retreat.
Comments and complaints
If you feel unwell or are not happy with the retreat for any reason, please let me know immediately and I will endeavour to take whatever action is required. Please bear in mind that any claims may be rejected if we are not given the opportunity to put matters right during your stay.
Exclusions All information provided on the website and any written and verbal form of correspondence is correct at the time of publication. However, due to mechanical faults, weather conditions, or what insurers call ‘Acts of God’, some amenities may be temporarily unavailable. Very occasionally, we may have to vary the advertised programme due to r unforeseen problems, in which case we will always try to provide an equivalent replacement. This may not always be possible. This is extremely rare, but could happen.
I will not accept liability for:
- Any of the above events, or others beyond my control.
- Loss, injury, or damage (to you) or your personal property.
- Physical, medical or psychiatric conditions developing during or after your retreat.
Check that your holiday insurance policy covers these and other contingencies.
This contract is entered into under the laws of Australia and in agreeing to these terms and condition you are doing so on behalf of yourself and any other parties included in your booking.